Returns & Exchanges
At choose-a-brick, we want you to love your new look, which is why we offer a 30-day return window for all items in their original, unworn condition. If you are not completely satisfied with your purchase, our simple return process ensures a quick resolution.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached, ensuring you include the printed return slip inside the box.
- 3.Ship the Package
Affix the prepaid shipping label provided in your confirmation email to the outside of the parcel and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.